Questions, filed by trade
Straight answers before you call.
Any hour
Emergencies
We offer 24/7 emergency service and typically arrive within the hour, depending on your location. The goal is to resolve urgent issues quickly and stop further damage to your property.
Before work begins
Estimates, license and upkeep
Yes, we provide free, no-obligation estimates. We look at the issue, explain the options and give you transparent pricing before any work begins.
Yes. Every member of the team is fully licensed and insured, so your home or business gets professional work that meets Texas safety standards.
Yes, we offer customizable maintenance plans. Regular maintenance reduces emergencies, extends equipment life and saves money in the long run.
Below the yard
Sewer inspections
We recommend a sewer line inspection every 1 to 2 years. Regular inspections catch issues early, before they turn into costly repairs or backups.
Hot water and flow
Water heaters and pressure
All types, including gas, electric, tankless and hybrid water heaters. We can recommend the right system for your household's needs and energy goals.
Low water pressure usually comes from clogged pipes, faulty valves or sediment buildup. We find the root cause and fix it so proper flow comes back.
Leaks and lines
Gas
Yes. We use detection tools to find leaks and make safe, code-compliant repairs to restore your gas system.
Longer answers
Sewer lines and the red units.
The two parts of the business people ask about most, in more detail: what goes wrong underground, and how renting portable toilets or pumping out an RV actually works.
Sewer
Underground questions
Common signs include foul odors, slow drains, gurgling sounds, or soggy patches in your yard. A camera inspection finds the cause so the repair or replacement fits the problem.
Tree root intrusion, ground shifting, corrosion, heavy rainfall and aging pipes. Regular maintenance and inspections keep these from turning into severe blockages or pipe collapses.
It depends on the complexity of the project, but most replacements can be completed within one to three days. Trenchless methods often reduce the time and mess of traditional excavation.
Yes. Trenchless techniques use modern materials that resist corrosion and shifting soil, giving long-lasting protection against future leaks or blockages.
Yes. A blocked or damaged sewer line can push wastewater back up into sinks, tubs and toilets. Prompt service helps prevent property damage and the health hazards of contaminated water.
Portable toilets and RV
Rentals and pump-out
For most events, at least once daily while they are in use. Each unit is sanitized, restocked and kept odor-free for the length of the event.
At least one to two weeks ahead, especially in peak season. Early booking secures the units and leaves time for delivery, setup and any special requests.
Yes. They can be booked as one sanitation package, so guests and workers have restrooms and a place to wash for the whole event or project.
Yes. RV pump-out is available to residential and commercial customers in Tyler, Jacksonville and surrounding areas, using professional vacuum systems to empty your holding tanks cleanly.
It is hauled to licensed treatment facilities following environmental regulations.